by Deanna Rivera | Mar 25, 2025 | Cybersecuirty
Your security Spyders want to bring a new scam to your attention that’s been making the rounds. Cybercriminals are using Google Drive notifications to trick people into clicking malicious links, disguising their scam as shared documents or comments. These messages may seem legitimate since they come from Google, but they contain harmful links designed to steal your information. It might be time to rethink your email security.
What to Do If You Receive One of These Emails:
Do NOT click any links in the email. Even if it looks legitimate, avoid interacting with it.
Mark the email as phishing in your inbox to help Google detect and block similar scams. In Gmail, open the email, click the three-dot menu (⋮) in the top right, and select “Report phishing.”
Go to Google Drive directly (https://drive.google.com) to check if an unknown document has been shared with you. If you see a suspicious document, right-click it and select “Remove” to delete it from your drive.
Enable two-factor authentication (2FA) on your Google account for added email security.
Always verify shared documents directly in Google Drive, not through email links.
Be cautious of unexpected sharing notifications from unknown senders.
If you’re ever unsure, reach out to the sender through another method to confirm legitimacy.
Scammers are getting more creative, but with awareness and caution, we can stay ahead of them. Feel free to share this with friends, family, or colleagues to help keep everyone safe online.
Stay vigilant and stay safe!
Best,
All of us at UplinkSpyder
by Deanna Rivera | Mar 20, 2025 | Marketing, Strategy
At the end of last year, our clients Kelly and Chad Prusz, owners of O’ My Mini Donuts and SweetBay Shave Ice, took an exciting step and moved into their first-ever “brick and mortar” location at 460 Willamette Street (5th & Willamette) in Eugene. Their new space is absolutely charming, nestled in one of the oldest buildings in Eugene, with plenty of nearby parking for convenience. It’s always inspiring to see local businesses grow, and their story is a perfect example of how passion and perseverance can turn dreams into reality.
Now, they can serve their delicious treats in a cozy, warm location with indoor seating—but that’s not all. This move sparked something truly amazing…
SweetBay is lovingly named after their oldest daughter, Bailey (aka “Bay”). Kelly and Chad initially opened their first food truck as a way to provide their kids with an income during high school and college. However, over the past 10 years, what started as a single food truck has grown into something much bigger for their entire family.
During that time, they’ve expanded their business, employing not only their own kids but also the kids of friends—including my son, Levi. But that’s not where the story ends…
At the same time O’My Mini Donuts and SweetBay Shave Ice moved to their new location, Bailey decided to chase one of her long-time dreams. With the support of her family and friends, she opened Daffodil Books & Gifts, a Romantasy bookstore in the space right next to the restaurant.
The world Bailey has created is nothing short of magical. From the moment you step inside, you’re transported to another place. Even if you’re not familiar with or a fan of Romantasy books, the experience at Daffodil Books is something you don’t want to miss. Every detail of the space is thoughtfully designed and truly enchanting.
Don’t just take our word for it—check out this article recently published about Daffodil Books. And keep in mind, this incredible press comes after being open for just three months!
Daffodil Books & Gifts is also home to Chapter and Steam, a charming coffee shop run by Kelly and Chad’s son, Chase, and his long-time girlfriend. Picture yourself sipping a rich hot chocolate, enjoying a mini donut, and diving into a good book, all while surrounded by cozy elegance and seated next to a crackling fireplace. It’s cozy, eclectic, and undeniably inspiring—a one-of-a-kind experience you won’t want to miss.
And there’s even more to discover! This historic building is full of surprises, with a couple of “in-between spaces” that are constantly evolving. One of the latest additions is a mocktail bar. Every visit brings something new, and I can’t wait to see what they dream up next!
Kelly’s motto for O’My Mini Donuts has always been “Enjoy The Little Things.” But we think it’s time to celebrate just how big of a deal this business truly is. Kelly and Chad have built something extraordinary—not only elevating their own lives but also creating opportunities for their children and friends. Their success is a testament to the strength of local businesses and the impact they have on the community.
As a friend and a client, I’ve seen firsthand how much hard work, dedication, and perseverance it has taken to reach this point. I couldn’t be more excited to see it all paying off! And I can’t wait to see what amazing things come next for their family and these incredible local businesses.
by Deanna Rivera | Mar 18, 2025 | Content Creation, Social Media, Strategy
Photos of last year’s brutal ice storm just resurfaced in my phone and Facebook memories, and they have me thinking about something I talk to every client about: social media content ideas are better when they’re personal.
Social media managers, like UplinkSpyder, know that the secret to grabbing attention online lies in the right image or video. It’s the #1 factor in getting people to stop scrolling and engage.
So, which of these graphics would catch your eye? Each one delivers the same message, but one will captivate most people far more than the others.
I created the first image to look polished and professional—it can definitely make an impact. However, because it’s so polished, many people will skim right past it. Or, they may comprehend it but never engage.
The middle image, a personal photo, feels a bit more authentic but still comes across as relatively generic. It has a stock image vibe—slightly more interesting, but not by much.
Then there’s my son, Levi. This photo will catch more attention than the first two and is likely to generate significantly more comments, shares, and likes. It would be even better without the words…because the post itself is what you want them to read and the authentic interesting image can get them to do just that.
When crafting social media content ideas, images and videos are everything. Modern phones make it easy to capture high-quality visuals with minimal effort, and posts that feel less polished or overly commercialized often see far better engagement.
I challenge you to make things easier for yourself (or your social media manager) this year by committing to capturing more photos and videos. Don’t aim for perfection—just focus on being authentic.
Are you a landscaper? Snap photos of the beautiful landscapes you create or even just plants that inspire you.
An esthetician? Film a quick video answering a common question or share a short clip of someone enjoying a relaxing facial.
Running a restaurant? Take so many mouthwatering photos of your dishes that people can practically taste them through their screens.
You get the idea—show your world and let your audience connect with it!
Happy Content Creating!
Deanna
by Deanna Rivera | Jan 13, 2025 | Marketing, Strategy
I love how every day seems to have its own national celebration. While some might initially seem a bit quirky (National Squirrel Appreciation Day, anyone?), each one offers a unique opportunity. Whether you’re brainstorming social media content, looking for ways to show appreciation to clients or employees, or planning events and promotions for your business, these national days, weeks, and months can inspire creativity, help you stand out, and provide unique opportunities for how to market your business.
Today, we’re excited to celebrate National Gluten-Free Day by spotlighting one of our incredible clients: Jazzy Ladies Café & Coffeehouse. Did you know this gem is entirely gluten-free? Most people don’t—because you’d never guess it! The food is phenomenal. I had the pleasure of dining there on New Year’s Eve, and every dish was a masterpiece—especially the dessert.
Celebrate how far gluten-free cuisine has come while supporting a local business that’s truly raising the bar. I HIGHLY recommend the Mochi Pancakes, Chicken & Waffles, or Benedict Latkes. Yum!
by Deanna Rivera | Mar 18, 2022 | Website Design
Pretty much every business on the planet needs to have some sort of presence online. 85 percent of consumers conduct online research before making a purchase. Here are some great website design ideas and trends to keep an eye on so you can ensure that your website looks and functions great no matter where someone views them or what device they’re using.
Website Design Ideas
Website design trends vary year-to-year as people grow more used to new innovations in digital design, but there are some foundational elements of any good website that remain consistent. For instance, white space is a big deal on websites—and it’s important not just because it looks nice; more blank space means more room for your content to breathe.
Another trending idea right now is flat design, which means websites have fewer (or no) gradients or shadows and generally use flat colors. It may sound boring, but flat design has been adopted by most major tech companies as well as smaller startups trying to get noticed.
Website Trend #1 – Live Videos
If you’re looking for an engaging way to showcase your products or services—and a way to differentiate yourself from competitors—consider adding live videos to your website. Streams like Periscope allow users to broadcast videos directly through their social media platforms, making it an ideal solution for reaching large audiences. And if you don’t want all of your videos streamed live, you can always pre-record them and post them on YouTube.
Website Trend #2 – Pop-Ups
Pop-ups should be used if they serve a specific purpose other than just monetization, which is always (ALWAYS) a secondary priority. Try not to make users go through more than they need to in order to consume your content. Remember: It’s not about you; it’s about them. If you do decide to use pop-ups, don’t make them too big or intrusive. And remember that there are many ways to monetize without having ads covering every inch of your website.
Website Trend #3 – Original Photography
When someone visits your website, they should immediately feel like they know who you are. They should feel like they know what kind of company you run, what you sell, and why they should buy from you specifically. Original photography or imagery is an excellent way to convey personality through imagery while also giving people something interesting to look at while they read through your story.
Website Feature #1 – Easy Navigation
Your website’s navigation should be intuitive. You don’t want to confuse your users by making them jump through hoops just to get where they need to go. Try to find a balance between simple and interesting. The best way to determine whether or not your website is navigable is to test it with people who aren’t familiar with how websites work. Let them navigate around on their own without any help from you and see if they have any problems getting around.
Website Feature #2 – Form Validation and Auto-Email
As soon as a visitor fills out a form on your website, they expect it to accept or deny their entry. This is vital because visitors will move on to another website if they believe your form isn’t working correctly. Make sure you include validation on every form that accepts input from visitors.
It’s also a good idea to ensure that an automatic email goes to the customer in case they miss the validation. That email can offer an alternative way to contact you, an incentive, a tip. It’s an opportunity to reinforce your brand and encourage loyalty.
Website Feature #3 – Responsive Screen Size
Many websites today are still not responsive to multiple screen sizes and this is so important! A website should change to fit the device it is being viewed on. When we build a website, we view it on multiple devices to ensure that every user can navigate the site easily and receives the same, impactful presentation.
You’re On Your Way To A Great Website Design
There’s a lot more to consider, but luckily, we can do the considering for you! If you want more website design ideas, or an expert to help build you a fantastic website, give us a call.
by Deanna Rivera | Sep 22, 2021 | Cybersecuirty, Email Marketing
The new software update for Apple mobile devices recently rolled out, and we are paying close attention. The iOS 15 software update places its primary focus on data tracking and email privacy settings within Apple Mail.
The biggest thing we are concerned about is that Apple will now allow Apple Mail users to block the sender’s ability to track who has opened or clicked on something in an email when opened in Apple Mail.
Why Does This Matter?
For many years, we have been able to track who is opening, and who is clicking on emails we send for our clients. This is one way to gauge the most effective day and time to send an email, the most effective subject lines, and overall how well liked and useful an email is. For instance, a recent email we sent for a client was opened by over 50% of her audience but had very few clicks on the link inside. We can identify a problem and help her solve it by giving readers a more compelling reason to click through to read her blog.
Another way we can use this information is to make the most of every email. Knowing whether an email was opened or not enables us to send a follow-up email to people who have not opened it, which results in more opens overall for each message, which allows each effort to garner the most attention possible.
How Many People Will This Affect?
On average, 65% of the emails we send are opened on a desktop, while 35% are opened on a mobile device (this varies by client). Roughly 15% of users are using Apple Mail. For now, we can still get data from those who open emails on a desktop or Android device. Email services such as Outlook, Yahoo!, and Gmail have not rolled out new email privacy protection — yet.
With the recent drop of the new iOS 15, these new protections are not the default settings. Users will need to opt-in in order to hide their data. While not everyone will do so, it’s a fair guess that email campaigns will see a decrease in open & click rates.
It also makes repurposing for those who did not open more difficult…because we won’t be able to tell if those using Apple Mail on a mobile device have opened or not.
What Does This Mean?
While “opens and clicks” play a vital role in measuring email performance, it’s important to remember why email marketing is so great – this does not change because of Apple Mail privacy! There is no other marketing vehicle that allows you to get your message in front of every customer and prospect for pennies on the dollar compared to all other marketing tools. Even if your open and click rates decline, email marketing remains a very effective tool – an effective way to stay top of mind and to cultivate advocates for your business.
Have questions about this? We’re happy to answer.
by Deanna Rivera | May 12, 2021 | Branding, Internet Marketing
Is your business doing enough on the digital landscape to keep current customers happy and new customers interested? Here is a checklist of what EVERY business should make sure they are doing when establishing their online presence.
☑ Have a fantastic, informative, and easy-to-use website that grows over time and is always up to date. This is easier said than done, we know, but we’re here to help.
☑ Make sure your information is correct and accurate in all “directories” and especially Google, Bing, and Apple Maps. For your industry, there will be other key directories to pay attention to.
☑ Pay attention to reviews and collect more over time. There are tools (we have) that can help you do this but at the very least, ask friends and family and clients you know well to review you online. Key review sites are Google, Facebook, and Yelp but there will be other industry-specific sites also.
☑ Be active (at least one post/week) on at least TWO social networks. The easiest is Facebook and Instagram because you can connect them to publish content once to two channels. But if you can do video, even amateur video regularly, then YouTube (the second largest search engine) is a must.
☑ Make sure everything above matches. The address and hours and information are the same everywhere. Good photos and consistent branding/images. Does your logo need a refresh? Design = Trust.
☑ Make it VERY EASY for customers to contact you. Phone, text, chat, forms, email, instant messaging. Someone in your organization can be put in charge of checking all the ways people get in touch with you and responding as quickly as possible. Technology has added a layer of “respond NOW” to our society. You can outsource some of this but do so very very carefully.
☑ Always be collecting. Even if you don’t do email marketing at the moment, still collect emails and text messages every chance you get. There are always strategies for this that can work wonders for your business. But at the very minimum, collect this information.
☑ Consider investing in digital ads. These can help with branding/awareness, building a network of followers, and sales. There are many ways to advertise online so you want expert help for this, but digital ads can take your dollar much further than other channels.
This may seem overwhelming but once set up, it’s not hard to maintain. Of course, we’re here to help and consultations/guidance is always free.
by Deanna Rivera | Apr 14, 2021 | Cybersecuirty
You may have been receiving two very common email scams tailored for businesses. One is about copyright for images on your website, and the other is about a domain renewal.
Subject: Copyright Images
The subject line for these scam emails or forms submitted on your website is something like: “You have no legal rights to use my images without my approval! It’s illegal! You’re committing a legal offense! You must remove these images NOW!!!!!”
This can get the adrenaline running pretty quickly. But rest assured, this is a scam. DO NOT click on the link in this email or reply to it in any way.
But AM I using copyright images on my website?
Maybe (unless we made it. 🙂 The very best thing to do is to have your website images all be unique to you – taken by local photographers or your cousin Pete who loves photography – or created by a website designer you employ (like us!).
The second best option is to BUY stock images. We like Adobe Stock. It’s affordable and we source many images there for websites we build. There are a lot of “free for use” sites that are good for social media and websites…but it is harder to prove if ever asked, that you sourced your photos from these sites. If you don’t know if you own the rights to use an image, the best idea is to use something else.
But again, the spam email like the one referenced above is nothing to worry about.
Subject: Domain Renewal
The subject line for these scam emails or forms submitted on your website is something like: “IMMEDIATE ATTENTION REGARDING YOUR DOMAIN IS ABSOLUTELY NECESSARY.”
First and foremost, registrars of domains DO NOT use website contact forms to alert you to your domain expiration. Is the email from your registrar? If not, it’s a scam. This is a good rule of thumb for emails of all sorts that might come through a contact form. No legitimate business will contact you that way unless they are selling something.
Do you know who your registrar is and when your domain expires?
You should. No one likes it when their website goes down unexpectedly and this is the most common reason. The real notices could be in your spam folder or going to an old email address so take the scam above as a reminder to double-check you’re getting registrar emails and that you know when your domain needs to be renewed. 🙂
Tip: Your domain should never be registered in anyone’s name other than the business owner. If this is the case, you can have the domain transferred easily.
Last word: Always run a potential scam by us or your IT contact before clicking or downloading anything that looks unusual! Better safe than sorry. This is how cybersecurity failures and extortion happens.
For more cybersecurity tips, check out this previous blog post.
by Deanna Rivera | Mar 25, 2021 | Leadership
Did you know that 40% of businesses in the US are led by women business owners? There are 114% more women entrepreneurs than there were 20 years ago. That’s remarkable!
In my field, the numbers are lower — less than 15% of “tech” companies are owned by women. I started in “tech” in the 90s and the percentages were under 5%.
I personally never thought I would become an entrepreneur. My parents owned a business that did not end well and also, it scared me to try to support a family without a steady paycheck. So it was not a thought-out decision…but more a forced hand when I could not find a job during a recession. I’ve made so many mistakes but somehow am still here, bumbling through, and thankful for a team of rock stars – both men and women – that surround me. And after 12 years, I cannot imagine doing anything else. I love my work and the people I work with and for.
I’ve especially appreciated being able to help women start and grow their businesses. I always walk away from those projects a better person. Some of my best female friendships have been formed from those experiences and the camaraderie we share is very special to me. Especially during the last year when times have been so tough.
To my fellow women business owners…what I see in you is not fearlessness, but immense bravery. As you struggle with balance and having enough energy to do All. The. Things. ― know you are at the same time inspiring others ― young and old. Hold on to your optimism as you continue to work on keeping all those balls in the air and know every day, you are enough. You are more than enough.
A friend of mine (Randy) once told me Progress is Success. This has honestly been my mantra ever since and it has helped me more than anything else to get over any disappointment in myself…any question of whether I’m successful or not. It’s helped me through some VERY tough times and humbling experiences. I hope you will use this and every other motivation to overcome your obstacles and achieve your dreams in the days, weeks, months, and years to come.
Love,
Deanna
Here are a few of my favorite quotes by other women business owners and leaders to remember:
“Your value will be not what you know; it will be what you share.”― Ginni Rometty
“I always did something I was a little not ready to do. I think that’s how you grow. When there’s that moment of ‘Wow, I’m not really sure I can do this,’ and you push through those moments, that’s when you have a breakthrough.” ― Marissa Mayer
“We need to accept that we won’t always make the right decisions, that we’ll screw up royally sometimes – understanding that failure is not the opposite of success, it’s part of success.” ― Arianna Huffington
by UplinkSpyder | Feb 18, 2021 | Website Design
Last week, we launched a new website for Lane Leaders! Lane Leaders is an exclusive “one business per category” referral and networking group that we were honored to become a part of a little more than a year ago.
In just a few months, Deanna earned an award for being “Rookie of the Year” and throughout the pandemic, she has been moderating the ZOOM meeting sessions once a week (at 7am), working hard to help ensure that everyone stays connected.
The new website became a labor of love for our entire team and we’re very proud of it. It will promote and support the myriad of small businesses that are fellow members, and who we have become very fond of throughout the past year. We are now moving on to phase 2 of this project, which is for members only.
The new site features an awesome Business Directory. If you are searching for a service, restaurant, consultant, and more — start with Lane Leaders. Every business is vetted and highly recommended! See it here.
