IT Solutions

Let Us Show You How It Should Be

What we see every day are IT companies and their clients working against each other. Something breaks, the IT company comes out to fix it, followed by a big bill.

We want to change that. At UplinkSpyder, we will work with you to make sure that things don't break in the first place. Using a flat-fee monthly maintenance agreement, our incentive is to keep your network running smoothly. The better we do our job, the less you'll see of us, and the more you'll get out of your network. At last, you can stop paying for downtime.

At UplinkSpyder, we’re committed to working with you, not against you. We treat every client like a partner, and we create solutions that align our businesses. Let us show you how IT should be.

Let Us Customize A Service Plan For You,
Or Choose From One Of These Affordable Options..

Basic

• Preventative Maintenance
• Spyware/Virus Detection and Removal
• Backup Monitoring
• Inventory Management

Get all the preventative maintenance you would expect from your IT provider once a month – except now you’ll get it every day. We monitor your network for spyware, virus activity, and failed backups and keep your systems patched and updated. Add to that user access to our live service desk for remote support by phone and over the Internet.

Advanced

• Preventative Maintenance
• Unlimited Support for Servers, Firewalls, and Routers

Giving you the prevention and the cure all in one. We apply the rigorous preventative maintenance schedule and remote management software from our basic plan to put us closer to your network. But with the Advanced Plan, if something does get through to your servers, it’s our problem – not yours.

Premium

• Preventative Maintenance
• Unlimited Support for Servers, Firewalls, Routers, and Workstations

Our premium plan extends the benefits of our Advanced Plan to where the real work gets done – the workstation. We know that most support calls can be handled much faster remotely than by waiting for an onsite technician, so we give each of your users unlimited access to our live service desk and our onsite engineers. And we still perform all of the monitoring and maintenance of the Basic Plan so you don’t have the problems in the first place.

Universal

• Complete IT Management
• Offsite Secure Server Hosting

For the company that wants to concentrate on their business and leave the IT to someone else, the Universal plan is the answer. We take your servers offsite to our secure hosting facility and provide total support for your users from help desk right up to being your CIO. The Universal plan gives you a complete IT service at a cost much lower than buying servers and hiring a full-time IT staff – without the headaches.